Payment Policy

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, Mastercard, American Express, Discover, and other supported card brands displayed at checkout
  • Shop Pay: Save your payment details for faster checkout on future purchases
  • Apple Pay: Available on supported Apple devices and browsers
  • Google Pay: Available on supported devices and browsers
  • PayPal: Available where offered at checkout

Available payment methods may vary depending on your location, device, browser, and other applicable conditions. The payment options available to you will be displayed at checkout.

All payments are processed securely through our payment providers. Payment information is handled in accordance with applicable security standards.

2. Currency

All prices on our website are displayed in USD (US Dollars) unless otherwise specified.

If you are shopping from outside the United States, your bank or card issuer may apply its own exchange rate or currency conversion fee. OneNineChic is not responsible for any additional fees charged by your financial institution.

3. Payment Authorization

When you place an order, your selected payment method may be subject to authorization by your bank, card issuer, or payment provider.

Your payment will generally be charged when you complete your purchase.

If your payment is declined, please:

  • Double-check your card details and billing address
  • Make sure your card has sufficient available funds or credit
  • Contact your bank or card issuer to confirm that there are no restrictions on the transaction
  • Try another payment method available at checkout

OneNineChic cannot override a payment decision made by your bank, card issuer, or payment provider.

4. Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing your order number, order details, and relevant fulfillment information.

If you do not receive your order confirmation email within 30 minutes, please check your spam or junk folder first. If you still cannot find it, please contact us at support@oneninechic.com.

5. Pricing and Taxes

  • Prices: The price displayed on the website at the time you place your order is the price applicable to your purchase.
  • Taxes: Any applicable taxes will be calculated and displayed at checkout before you complete your purchase.
  • Shipping: Any applicable shipping charges will be displayed at checkout before payment is completed.

Prices and applicable charges may be updated from time to time. Changes to product prices will not affect orders that have already been successfully placed.

6. Payment Security

We take reasonable measures to protect payment and transaction information.

Payment transactions are processed through secure payment providers using appropriate security measures.

Our website uses HTTPS encryption to help protect information transmitted during checkout.

For your security, we will never ask you to provide complete payment card details, security codes, passwords, or other sensitive payment information through email, phone, or social media.

If you receive a suspicious communication claiming to be from OneNineChic and requesting payment information, please contact us before providing any information.

7. Payment Issues and Disputes

If you believe that you have been charged incorrectly, charged more than once, or have another payment-related concern, please contact us with your order number and relevant transaction details.

We will review the information and assist you in resolving the issue.

If a transaction is unauthorized, you should also contact your bank or card issuer as soon as possible.

8. Refunds

If you are eligible for a refund under our Return and Refund Policy or Cancellation and Order Modification Policy, the refund will generally be issued to the original payment method used for the purchase.

Once the refund has been processed by OneNineChic, it may take approximately 3 to 5 business days for the funds to appear in your account, depending on your bank, card issuer, or payment provider.

9. Contact Us

If you have any questions about payments or a transaction associated with your order, please contact us:

Address: 901 N State St, Ste N, Jackson, MS 39202, United States

Email: support@oneninechic.com

Phone: +1 662-318-8111

Business Hours: Monday - Saturday: 9:00 AM - 5:00 PM (Central Time)

We are here to help make your shopping experience with OneNineChic as smooth and secure as possible.